BLOG LISTINGS
November 20, 2024
Contact centers worldwide are experiencing a higher number of phishing attacks every day and, to a large extent, are...
November 13, 2024
Contact centers are a good target for bad– particularly bad actors attempting to steal customer data. BPOs store and...
October 16, 2024
Contact centers are increasingly under the threat of cyber attacks. According to a 2023 survey, 90% of respondents...
July 22, 2024
Information security is critical, especially in Business Process Outsourcing (BPO) contact centers, where massive...
May 20, 2024
New York City—Twosense, the leader in behavior-based authentication, is proud to announce a strategic partnership with...
February 7, 2024
Introduction Phishing Resistant Multi-factor authentication (MFA) is an important security tool that requires users to...