Twosense Blog | PCI Compliance (2)

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Multi-Factor Authentication, Continuous Authentication, BPO, Contact Centers, PCI Compliance

June 10, 2024

In today's evolving security landscape, Business Process Outsourcing (BPO) contact centers face the critical task of...

Multi-Factor Authentication, Contact Centers, PCI DSS, PCI Compliance

April 16, 2024

The wait is over; PCI 4 is officially here. As of March 31st, 3.2.1 has been retired, and anyone undergoing...

BPO, Contact Centers, Behavioral MFA, Phishing-Resistant MFA, PCI Compliance

February 7, 2024

Introduction Phishing Resistant Multi-factor authentication (MFA) is an important security tool that requires users to...

Behavioral MFA, Phishing-Resistant MFA, PCI Compliance, Software MFA

January 24, 2024

Selecting the optimal Multi-Factor Authentication (MFA) solution for your BPO contact center is a high-stakes decision....

Continuous Authentication, Behavioral MFA, Phishing-Resistant MFA, PCI Compliance

January 8, 2024

BPO contact centers face an ever-increasing threat of phishing attacks against agents. In fact, according to IBM,...

PCI Compliance (2)