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Multi-Factor Authentication, Continuous Authentication, Behavioral MFA, PCI Compliance
January 22, 2025

PCI Requirement 8 and MFA For Network Access

The clock is ticking for contact centers. By the end of March 2025, PCI 4’s future-dated requirements will mandate that...
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Multi-Factor Authentication, BPO, Contact Centers, Compliance, PCI DSS, PCI Compliance
June 12, 2024

PCI v4.0.1: What You Need To Know

The PCI Security Standards Council (PCI SSC) has published an update to the Payment Card Industry Data Security...
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Multi-Factor Authentication, Continuous Authentication, BPO, Contact Centers, PCI Compliance
June 10, 2024

Choosing a BPO Contact Center MFA Solution Before Clients Choose For You

In today's evolving security landscape, Business Process Outsourcing (BPO) contact centers face the critical task of...
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Multi-Factor Authentication, BPO, Contact Centers
May 28, 2024

The 5 Security Threats Facing BPO Contact Centers

Fraud and insider security threats are just the tip of the iceberg for Business Process Outsourcing (BPO)...
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Multi-Factor Authentication, Contact Centers, PCI DSS, PCI Compliance
April 16, 2024

PCI 4 Timeline: 2025 Future-Dated Requirements

The wait is over; PCI 4 is officially here. As of March 31st, 3.2.1 has been retired, and anyone undergoing...
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Multi-Factor Authentication, Passive Biometrics, Continuous Authentication
July 25, 2023

Keep One Time Passwords And Floating Desks With Twosense

Agent identity in contact centers is in disarray. Despite the plethora of MFA providers to choose from, when it comes...
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