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October 2, 2024
BPO contact centers handle sensitive customer information daily, making them prime targets for attackers. Instead of...
September 26, 2024
Introduction In a recent security horror story, KnowBe4, a renowned security awareness training company, hired a...
September 10, 2024
Business Process Outsourcing (BPO) security professionals face many challenges in safeguarding their organizations....
September 5, 2024
BPOs need help with data security: faced with a mountain of challenges, they must secure their operations without...
August 16, 2024
Clean desk policies are so standard in BPO contact centers that they are often considered a requirement–although...
June 10, 2024
In today's evolving security landscape, Business Process Outsourcing (BPO) contact centers face the critical task of...
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