BLOG LISTINGS
January 15, 2025
The transition to PCI 4 is still in full swing, and contact center security teams are feeling the pressure. As of March...
January 8, 2025
PCI 4 brought sweeping changes to payment security when it took effect in April 2024. But compliance isn’t a one-time...
December 23, 2024
Cybersecurity in contact centers isn’t just about locking down systems—it’s about protecting agents and data without...
December 18, 2024
Phishing has become a preferred tool for cybercriminals due to its low cost, low complexity, and the rise of...
December 11, 2024
As the cost of data breaches increases annually, contact centers are constantly exploring new solutions to enhance the...
November 27, 2024
You’ve probably heard IT and security teams buzzing about continuous authentication, also called continuous access...