BLOG LISTINGS
March 12, 2024
New York City — Twosense, a leader in identity security and authentication for contact centers and BPOs, is pleased to...
February 12, 2024
New York City — Twosense, a leading provider of behavioral multi-factor authentication (MFA) solutions, is pleased to...
February 7, 2024
Introduction Phishing Resistant Multi-factor authentication (MFA) is an important security tool that requires users to...
August 17, 2023
When implementing multi-factor authentication for agent identity, BPOs have historically been in a challenging position...
May 24, 2023
For any organization, helpdesk tickets are a pain. A necessary evil that often requires significant time and resources...
May 2, 2023
To BPO contact centers, every second an agent is available to spend with customers matters. Customer service is a...