BLOG LISTINGS
January 15, 2025
The transition to PCI 4 is still in full swing, and contact center security teams are feeling the pressure. As of March...
December 23, 2024
Cybersecurity in contact centers isn’t just about locking down systems—it’s about protecting agents and data without...
December 18, 2024
Phishing has become a preferred tool for cybercriminals due to its low cost, low complexity, and the rise of...
November 27, 2024
You’ve probably heard IT and security teams buzzing about continuous authentication, also called continuous access...
November 7, 2024
As cyber-attacks become more sophisticated and the cost of a breach increases, contact centers are forced to explore...