Skip to content

Contact Centers

BLOG LISTINGS
December 18, 2024

Stopping Phishing Attacks Before They Happen

Phishing has become a preferred tool for cybercriminals due to its low cost, low complexity, and the rise of...
November 27, 2024

What Is Behavioral MFA And How Does It Work?

You’ve probably heard IT and security teams buzzing about continuous authentication, also called continuous access...
November 7, 2024

Behavioral Authentication vs. Traditional MFA: Why Contact Centers Are Switching to Twosense

As cyber-attacks become more sophisticated and the cost of a breach increases, contact centers are forced to explore...
October 9, 2024

How Continuous Authentication Is Optimizing Contact Center Security

Contact centers play a huge role in customer satisfaction and are essential to operations for large consumer-facing...
September 18, 2024

Navigating the Initial 100 Days in a BPO Setting

Introduction The position of Chief Information Security Officer (CISO) is critical, especially within Business Process...

Sign Up for our Blog

We will never share your email address with third parties.