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February 12, 2024
New York City — Twosense, a leading provider of behavioral multi-factor authentication (MFA) solutions, is pleased to...
February 7, 2024
Introduction Phishing Resistant Multi-factor authentication (MFA) is an important security tool that requires users to...
August 17, 2023
When implementing multi-factor authentication for agent identity, BPOs have historically been in a challenging position...
May 31, 2023
Complicit agents and insider fraud is something most contact centers refuse to acknowledge publicly, and it makes...
January 18, 2023
In 2022 more than 4,100 publicly disclosed data breaches occurred, with roughly 22 billion records being exposed. The...
September 6, 2022
If you're in the BPO industry, you already know security's importance to your business. It should be an integral part...
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