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October 23, 2024
Table of Contents
October 2, 2024
BPO contact centers handle sensitive customer information daily, making them prime targets for attackers. Instead of...
September 18, 2024
Introduction The position of Chief Information Security Officer (CISO) is critical, especially within Business Process...
August 16, 2024
Clean desk policies are so standard in BPO contact centers that they are often considered a requirement–although...
June 12, 2024
The PCI Security Standards Council (PCI SSC) has published an update to the Payment Card Industry Data Security...
June 10, 2024
In today's evolving security landscape, Business Process Outsourcing (BPO) contact centers face the critical task of...
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