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January 31, 2023

Security Is Everyone's Responsibility

We have all heard the saying that “security is everyone's job,” but should it be?
January 18, 2023

Close More Security-Conscious BPO Customers With Continuous MFA

In 2022 more than 4,100 publicly disclosed data breaches occurred, with roughly 22 billion records being exposed. The...
January 11, 2023

Agent Authentication Designed for Contact Centers

Contact center security teams are fighting an uphill battle. When it comes to multi-factor authentication, they’re...
December 12, 2022

Behavioral MFA Stops Remote Agents From Outsourcing Work

There was once a time when the idea of contact center agents working from home would cause one to laugh out loud,...
November 16, 2022

Will Number Matching Improve Your Security?

As organizations look for any edge to improve their security posture, number matching is poised to become one of the...
November 3, 2022

Phishing Strikes Again in Dropbox Breach

On November 1st, 2022, Dropbox confirmed that a data breach involving a threat actor had occurred and that credentials,...

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