BLOG LISTINGS
October 16, 2024
Contact centers are increasingly under the threat of cyber attacks. According to a 2023 survey, 90% of respondents...
October 9, 2024
Contact centers play a huge role in customer satisfaction and are essential to operations for large consumer-facing...
October 2, 2024
BPO contact centers handle sensitive customer information daily, making them prime targets for attackers. Instead of...
September 26, 2024
Introduction In a recent security horror story, KnowBe4, a renowned security awareness training company, hired a...
September 18, 2024
Introduction The position of Chief Information Security Officer (CISO) is critical, especially within Business Process...
September 10, 2024
Business Process Outsourcing (BPO) security professionals face many challenges in safeguarding their organizations....