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September 26, 2024

The Unseen Threat: How a Security Breach at KnowBe4 Highlights a Growing Risk for BPOs

Introduction In a recent security horror story, KnowBe4, a renowned security awareness training company, hired a...
September 18, 2024

Navigating the Initial 100 Days in a BPO Setting

Introduction The position of Chief Information Security Officer (CISO) is critical, especially within Business Process...
September 10, 2024

Stop Password Sharing And Unauthorized Use of Devices

Business Process Outsourcing (BPO) security professionals face many challenges in safeguarding their organizations....
September 5, 2024

BPOs Choose Twosense As The YubiKey Alternative

BPOs need help with data security: faced with a mountain of challenges, they must secure their operations without...
August 16, 2024

MFA For Clean Desk Environments

Clean desk policies are so standard in BPO contact centers that they are often considered a requirement–although...
July 22, 2024

Phishing-Resistant Authentication And PCI Compliance

Information security is critical, especially in Business Process Outsourcing (BPO) contact centers, where massive...

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