BLOG LISTINGS
October 23, 2024
Table of Contents
October 16, 2024
Contact centers are increasingly under the threat of cyber attacks. According to a 2023 survey, 90% of respondents...
October 9, 2024
Contact centers play a huge role in customer satisfaction and are essential to operations for large consumer-facing...
October 2, 2024
BPO contact centers handle sensitive customer information daily, making them prime targets for attackers. Instead of...
September 26, 2024
Introduction In a recent security horror story, KnowBe4, a renowned security awareness training company, hired a...
September 18, 2024
Introduction The position of Chief Information Security Officer (CISO) is critical, especially within Business Process...