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December 23, 2024

Why Contact Centers Are Prioritizing Security That’s Invisible To Users

Cybersecurity in contact centers isn’t just about locking down systems—it’s about protecting agents and data without...
December 18, 2024

Stopping Phishing Attacks Before They Happen

Phishing has become a preferred tool for cybercriminals due to its low cost, low complexity, and the rise of...
December 11, 2024

The Benefits of Automated MFA

As the cost of data breaches increases annually, contact centers are constantly exploring new solutions to enhance the...
November 27, 2024

What Is Behavioral MFA And How Does It Work?

You’ve probably heard IT and security teams buzzing about continuous authentication, also called continuous access...
November 20, 2024

Phishing and Fraud: How Twosense Keeps Contact Centers Secure

Contact centers worldwide are experiencing a higher number of phishing attacks every day and, to a large extent, are...

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