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November 7, 2024

Behavioral Authentication vs. Traditional MFA: Why Contact Centers Are Switching to Twosense

As cyber-attacks become more sophisticated and the cost of a breach increases, contact centers are forced to explore...
October 30, 2024

How Twosense’s Continuous Access Evaluation Beats Existing MFA Solutions

With cyber-attacks on call centers on the rise, businesses are forced to explore solutions to enhance the security of...
October 16, 2024

How Behavioral MFA Protects BPO Contact Center Agents From Phishing

Contact centers are increasingly under the threat of cyber attacks. According to a 2023 survey, 90% of respondents...
October 9, 2024

How Continuous Authentication Is Optimizing Contact Center Security

Contact centers play a huge role in customer satisfaction and are essential to operations for large consumer-facing...
October 2, 2024

Behavioral Authentication For BPO Contact Centers

BPO contact centers handle sensitive customer information daily, making them prime targets for attackers. Instead of...

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