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January 8, 2025

We’re Not Finished With PCI 4 Just Yet

PCI 4 brought sweeping changes to payment security when it took effect in April 2024. But compliance isn’t a one-time...
December 23, 2024

Why Contact Centers Are Prioritizing Security That’s Invisible To Users

Cybersecurity in contact centers isn’t just about locking down systems—it’s about protecting agents and data without...
December 18, 2024

Stopping Phishing Attacks Before They Happen

Phishing has become a preferred tool for cybercriminals due to its low cost, low complexity, and the rise of...
December 11, 2024

The Benefits of Automated MFA

As the cost of data breaches increases annually, contact centers are constantly exploring new solutions to enhance the...
November 27, 2024

What Is Behavioral MFA And How Does It Work?

You’ve probably heard IT and security teams buzzing about continuous authentication, also called continuous access...

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