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Twosense Blog

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November 20, 2024

Phishing and Fraud: How Twosense Keeps Contact Centers Secure

Contact centers worldwide are experiencing a higher number of phishing attacks every day and, to a large extent, are...
November 13, 2024

Behavioral MFA: The Missing Link in Contact Center Security

Contact centers are a good target for bad– particularly bad actors attempting to steal customer data. BPOs store and...
November 7, 2024

Behavioral Authentication vs. Traditional MFA: Why Contact Centers Are Switching to Twosense

As cyber-attacks become more sophisticated and the cost of a breach increases, contact centers are forced to explore...
October 30, 2024

How Twosense’s Continuous Access Evaluation Beats Existing MFA Solutions

With cyber-attacks on call centers on the rise, businesses are forced to explore solutions to enhance the security of...
October 16, 2024

How Behavioral MFA Protects BPO Contact Center Agents From Phishing

Contact centers are increasingly under the threat of cyber attacks. According to a 2023 survey, 90% of respondents...

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