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Automating Authentication for the World's Leading BPOs and Contact Centers

Twosense uses how you type and move the mouse to authenticate your users automatically.

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What Experts Are Saying About Twosense

Twosense holds the key to addressing the challenges that we face in enterprise authentication. A solution that is simple, cost effective & compliant!

Ivan Milenkovic
Global CISO

Our clients were amazed with Twosense. Even if our employee’s password were stolen, there is no way we would be at risk.

Jose Botes
IT Manager at Protel BPO

Twosense strengthens our security identity and ensures operational continuity and PCI compliance, providing a secure environment for our operations.

Bart Miller
CEO of Centrinex

Twosense’s AI-powered solution is a game changer for our industry. It provides bulletproof security while enhancing both productivity and the user experience.

Victor Pereda
CEO of NEARSOL
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Authentication Designed For Contact Centers

Behavioral MFA removes the need for hardware and OTPs. Our solution provides seamless authentication without interrupting workflows, saving time, reducing costs, and eliminating the hassle of managing hard tokens or phones. Say goodbye to traditional MFA limitations and bring your contact center into the future.

Why Contact Centers Need Behavioral MFA

Contact centers are high-stakes environments with heightened security risks. Behavioral MFA stops phishing attempts, prevents insider threats, and reduces fraud by continuously authenticating users based on their unique behaviors, not static factors like passwords or easily compromised devices.

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Transforming Authentication: Solutions for Contact Center Security Challenges

Twosense uses how you type and move the mouse to authenticate your users automatically and continuously.

MFA For Clean Desk Environments

Maintain strict clean desk policies and accommodate floating desks with secure, flexible authentication.

Enhanced Work-from-Home Security

Protect Work-from-Home (WAHA) agents with seamless, behavior-based authentication.

Stop Password Sharing

Prevent credential misuse with continuous, real-time detection of unauthorized access.

Eliminate Insider Threat

Detect and block malicious activity from compromised or rogue employees.

Prevent Unauthorized Device Use

Secure access by ensuring only approved users and devices are authenticated.

Automate 99% of MFA Challenges

Streamline authentication and minimize security related disruptions for your workforce.
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Automate MFA for Effortless Security

With Twosense, onboarding and managing MFA is straightforward. Deploy without complex configurations or additional hardware, and let Behavioral MFA automate user authentication in the background. Twosense authenticates agents invisibly without interrupting workflows or increasing security friction.

A Cost-Effective Alternative to YubiKey

Move past hardware limitations with Twosense. Our Behavioral MFA is designed to be as secure as physical tokens but infinitely more adaptable to the contact center environment. There is no need for employees to carry or manage devices—Twosense does the work, continuously authenticating users without disruption.

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Advanced Security Powered by AI and Behavioral Biometrics

Powered by AI, Twosense continuously monitors users’ unique patterns, such as typing speed and mouse movement, ensuring only authorized users can access the CDE. Behavioral biometrics allows for real-time authentication without the interruptions of traditional MFA, keeping your operations smooth and secure.

Experience the Twosense Advantage

Ready to see how Behavioral MFA can transform security in your contact center? Discover the power of continuous, automated authentication that stops threats before they happen. Join the leading BPOs that trust Twosense to secure their teams and safeguard customer data quickly and efficiently.

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Additional Resources

December 18, 2024

Stopping Phishing Attacks Before They Happen

Phishing has become a preferred tool for cybercriminals due to its low cost, low complexity, and the rise of...
December 11, 2024

The Benefits of Automated MFA

As the cost of data breaches increases annually, contact centers are constantly exploring new solutions to enhance the...